Recalls & Defects For 2017 Chrysler Pacifica Hybrid

Recalls & Defects

Report Receipt Date: 06/09/2017
NHTSA Campaign: 17v371000

Summary
Chrysler (fca us llc) is recalling certain 2017-2018 pacifica plug-in hybrid electric vehicles (phev). the affected vehicles have diodes in the power inverter module ("pim") that may fail due to an overvoltage condition. if the diodes fail, the vehicle will not move under its own power.

Consequence
A vehicle that suddenly cannot be driven, increases the risk of a crash.

Remedy
Chrysler will notify owners, and dealers will reprogram the powertrain control module, battery pack control module, on board charging module, and pim, free of charge. the pim will be replaced as necessary. the recall began on september 14, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t34.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 06/13/2017
NHTSA Campaign: 17v375000

Summary
Chrysler (fca us llc) is recalling certain 2017 pacifica plug-in hybrid electric vehicles (phev). the tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 110, "tire selection and rims."

Consequence
The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.

Remedy
Chrysler will notify owners, and dealers will replace tire placard label, free of charge. the recall began july 6, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t37.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 10/19/2018
NHTSA Campaign: 18v740000

Summary
Chrysler (fca us llc) is recalling certain 2017-2018 chrysler pacifica plug-in hybrid electric vehicles (phev). after the vehicle has been operating in phev propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.

Consequence
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.

Remedy
Fca will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. the recall began november 15, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u94.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-434-9153), or go to www.safercar.gov.

Report Receipt Date: 06/09/2020
NHTSA Campaign: 20v334000

Summary
Chrysler (fca us llc) is recalling certain 2017-2020 pacifica plug-in hybrid electric vehicles ("phev"). the 12 volt isolator post located behind the driver's seat may develop high resistance.

Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.

Remedy
Fca will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. in the event the post is compromised, the 12v isolator post and associated cables will be replaced. until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. the recall remedy is currently under development. fca us llc will notify owners, and dealers will perform an interim inspection of this joint. if the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. interim notifications are expected to begin around june 22, 2020. the recall began july 30, 2020. owners may contact fca us llc customer service at 1-800-853-1403. fca us llc's number for this recall is w46. note: consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 02/11/2022
NHTSA Campaign: 22v077000

Summary
Chrysler (fca us, llc) is recalling certain 2017-2018 pacifica plug-in hybrid electric vehicles (phev). a vehicle fire can occur when parked, even with the ignition in the "off" position.

Consequence
A vehicle fire increases the risk of injury.

Remedy
Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. dealers will update the high voltage battery pack control module (bpcm) software. in addition, dealers will inspect and if necessary, replace the battery pack assembly. repairs will be performed free of charge. interim letters, informing owners of the safety risk were mailed on february 25, 2022. final owner notification letters were mailed october 6, 2022. owners may contact fca us llc customer service at 1-800-853-1403. fca us llc's number for this recall is z11.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.

Please call the National Highway Traffic and Safety Administration Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236) to report safety defects or to obtain information on cars, trucks, child seats, and highway or traffic safety. We do not review, validate, or edit the information provided by the NHTSA.